Quote
In culture governance, just as civil society loses it innocence as the bearer of all that is good, collectivistic and harmonious, so political power is no longer victimised as a uniform and coercive power claiming command and control over all subjects within its territory. Politicising individuals in civil society by inolving them in the rule of expert systems, whether as employees, customers, user or citizens, is articulated positively as a necessary means to survive and develop as an organisation.
— Henrik Bang, “Governance as political communication,” 2003, page 20. (In this quote, he seems to pretty much lay the groundwork for tying together service design/co-creation/co-production and governance.)
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